| Indiantelevision.com's
interview with Columbia Tristar MD Uday Singh |
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"We
can't rest on our laurels. It's easy for the public to get
distracted by other products"
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| Posted
on 30 December 2003 |
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Ever
since last year's Hollywood flick Spider-man set the box
office records in India, there has been no looking back for Columbia
Tristar.
This
year, the distribution house expects to have at least five of the
top 10 Hollywood films. Trailers of Spider-man 2 have started
running in India's movie theatre, even though the film is slated
for release only in July 2004. The man at the helm is Columbia Tristar
India's MD Uday Singh.
Singh
joined Columbia in this capacity in April 1996. The primary task
set before him was to restructure the Indian operations and make
Columbia Tristar the leading Hollywood distribution house in India.
His brief was to put India on the Asia map first, and then on the
world map of Columbia TriStar.
Under
Singh's leadership, Columbia India's new team crafted out a brand
new mission statement - 'no market, no customer, no opportunities
are out of reach'. In order to live up to its ideals, the team strategically
went about establishing a grassroot distribution model that was
founded on transparency and professionalism.
In
addition to this, Singh's team has gone about building a world class
marketing mechanism to exploit the potential of each film to its
maximum. But as the saying goes the proof of the pudding lies in
the eating. Last year, the company hit an all time high with a record
box office performance when it crossed the Rs 1 billion mark in
ticket sales. From a mere Rs 40 million operation to a Rs one billion
operation the growth was tremendous.
Indiantelevision.com's
correspondent Ashwin
Pinto catches
up with Singh who gives a low down on the company's marketing strategies,
how it has managed to achieve transparency, Hollywood's growth in
the country and what expansion plans are in store:
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How has 2003 been, as compared to last year, when had the Spider-man
phenomenon?
We are happy to announce that Columbia TriStar India will close
the year with at least five films in the top 10 category.
So
far, if you look at the opening weekend performance, we have five
films in the top 10 category. Terminator 3 is number one
with Rs 170 million gross box office. It took in Rs 48 million in
its opening weekend. The other films are Charlie's Angels 2,
Bad Boys 2, Welcome to the Jungle and Pirates of the Caribbean.
With
forthcoming films like Once Upon a Time in Mexico, our performance
should be in line with what we achieved last year. However, the
revenue may not go to the Rs one billion mark. It will be in the
range of Rs 850 million. For a Hollywood studio to do this in a
year that has seen huge number of local (Hindi) releases is a very
commendable achievement.
We
were also helped by surprise hits such as Maid In Manhattan,
Jungle Book 2 and Finding Nemo. The figure is less though
this year, because the dubbed Hindi products were not as strong
as what we had last year. We were one or two titles short.
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How
has Columbia Tristar India managed to achieve transparency in its
operations?
We are basically committed to making our operations as transparent
as possible. We have set up a system, which works across the country.
It allows us to collect data on a 24x7 basis. As tickets are being
sold across the country, we start collating that information. It goes
into a central database. This can then be fed to the producer in exactly
the same manner.
The
producer has his own password protected system. He can log in and
see exactly what his collections are. This is something we do for
our movies and the movies we distribute for others.
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"There's
a change taking place in the market. The multiplex audience
is happy with urbane, well-heeled products. Now, one is able
to segment audiences better"
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What
have recent studies signified about the Indian audience?
There is a change taking place in the market. You have the multiplex
audience, which is very happy with very urbane, well heeled products.
Romantic comedies have started doing extremely well in recent times.
Now, one is able to segment audiences a little better. Having said
that, action still rules the roost. But there is more place for
other content than there was before. You have a much better chance
with them.
We
constantly attempt to understand the target consumer better. The
data thrown up by the research helps us structure our strategy better
and keeps the campaign from getting de-focussed. There is also an
attempt to study the awareness of the consumer for our forthcoming
products, as well as that coming out from competition.
This
tracking allows the sales and marketing departments to analyse the
box office behaviour of the film.
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Could
you elaborate on the innovative marketing strategies that were tried
for products like Bruce Almighty and Charlie's Angels
2?
The first thing that we did with Bruce Almighty was to
take the international campaign and localise it as much as we could.
Jim Carey is a big star and is well-known in India. We positioned
the film during a relatively softer period when the audience was
more open to seeing a different kind of product. The film did well
overseas and that helped.
With
Charlie's Angels 2, the strategy was different. It released
here just one week after it released in the US. The aim was to get
the picture available for everyone ASAP (as soon as possible). With
this film, we wanted to open it with extravaganza, even if there
is a big dip after that. This is called front-loading your process
and is a part of the saturation strategy. The picture opens big
- with huge promos, which later taper off in a hurry. In this strategy,
the money is made faster which is good for the cash flows.
Usually,
when we work out such marketing strategies, we keep in mind that
new competition will enter in the following week. The entire campaign
is usually worked with the aim of giving a film a huge opening,
so that the film holds even after the promos are lifted - and even
in front of stiff competition from Hindi films.
This
is one strategy we have been very good at, especially this year.
The entire process of promoting a film starts at the retail level
through a definite trailering and merchandising strategy. We use
malls, eateries, restaurants where an incentive is offered. For
instance, if people eat a particular dish, they are offered a free
ticket.
Our
other way is to add to the flavour of a movie. For Spider-man,
we had people dressed up as the action figure. For Monsoon
Wedding, we did mock wedding processions. For Charlie's Angels
2 we conducted a "hunt". Three hep women were identified
as 'desi Charlie's angels'. It worked amazingly well. The women
spoke about what they thought entitled them to join the elite squad.
An aspirational value was added. Plans like these are worked out
for every product.
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"The
era of Bollywood v/s Hollywood has ended. It's now an era
of coexistence, courtesy multiplexes which have added capacities.
Everyone wins"
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What
would be a good example of product localisation?
In case of our latest release Once Upon A Time In Mexico,
we are pushing it as a follow up to Desparado, which also
starred Antonio Banderas and Salma Hayek. Desparado has played
quite often on television.
However,
abroad, the positioning of Once Upon
would be the concluding
part of a trilogy. The first movie was El Mariarchi which
not many people in India are familiar with.
Once
Upon... also stars Johnny Depp who has become big with the Indian
audiences because of Pirates Of The Carribean. The film also
has elements of style and panache besides the action scenes. We
are using the print route for publicity of this movie, and not so
much the television.
Usually,
the national marketing team pitches with various brands which have
the same positioning as that of the film for promotional tie-ups
and with media houses for on-air/in-print and outdoor campaigns.
Television is by far the most important medium. A lot of people
take the decision on whether or not to watch a film on the basis
of a trailer.
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Why
do you have different marketing strategies for the North and South?
In a market where there is so much media fragmentation, tastes differ
quite substantially. One has to adapt and be more focussed on what
works for a particular market. Our marketing teams understand the
psyche of the audiences in the various locations. We tweak our campaigns
accordingly.
For
example, Welcome to the Jungle did better in the hinterland
than it did in Mumbai. The Hindi campaign was quite different from
the Tamil and Telugu campaigns. The flavour of the film caught on
with the vernacular audiences. The local advertising connects are
different. Promotional lines have to be different.
In
the South, outdoors gained in prominence because there is a huge
amount of postering that happens there. The regional language posters
showcased the action-oriented nature of the film - because to catch
the attention of Tamilians you have to get in their faces. All their
products are crying out for attention and so you must stand out.
The toned down approach will not work there.
For
the English audience you would have to talk about how the film is
sleek and stylish. For the Hindi audience who are not familiar with
'The Rock' you have to show the outdoor setting, the adventure,
the punches he lands.
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Since
we are on the subject of Welcome To The Jungle, how was the
film able to overcome negative reviews and perform well?
A famous Indian film director once made a statement: "If
the critic likes my product I will ride in an auto rickshaw; if
the auto rickshaw driver likes my movie I will fly to Europe first
class."
Welcome
to the Jungle grossed at Rs 14 million at the box office in
its opening weekend (12 to 14 December) 2003. It overcame reviews
- that ranged from poor to medium - to scale the peak at the box
office in its opening weekend. It emerged as the 8th biggest opening
weekend film for this year.
A huge
opening is rare in the winter period. Normally, it is the summers
that sees most blockbusters. This explains that it is the consumers
who decide the fate of any film and not the critics.
The
opinions of the consumer and the critics are often divorced. In
the past, we have had films like Anaconda and Godzilla
doing well. Both got a single star rating from critics. I am
perfectly happy with getting single stars for the movies I release,
as long as they show me the money.
We
ran a great grass-root campaign for Welcome to the Jungle.
The Rock has been very popular due to wrestling. Also his earlier
two movies The Scorpion King and The Mummy Returns played
well here. Since he is very saleable we went aggressively after
the film.
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To
what extent has the size of Hollywood market grown in India and
what are the projections for next year?
This year has been an exciting year for
'big ticket' entertainment. There was a good flow of products from
all Hollywood studios. This reinforced the cinema going habit.
If
you look at the period last year - (January to July 2002) - and
the same period in 2003, Hollywood has grown 30 times in India to
40 per cent. This year has also seen a larger number of films doing
well as all the studios have had their share of big hits.
The
figure for January to July 2003 is estimated at Rs 280 million as
opposed to Rs 200 million for the same period last year.
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"In
terms of grosses we are number 17, which is the same as last
year. We are as big as Philippines"
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What
are the main factors fuelling this growth?
Firstly, the growth of multiplexes has ensured that there is
space for all. Both Hollywood and Bollywood have benefited. The
era of Bollywood versus Hollywood has ended and it's now an era
of coexistence, courtesy multiplexes which have added capacities.
Everyone wins. This should explain to you why Terminator 3 stood
up to Darna Mana Hai; The Matrix to Chalte Chalte,
Bad Boys 2 to Gangajal and Pirates of the Caribbean
to Boom.
Obviously,
cinema's magic is back! Everyone feeds off each other. However,
having said all this Hollywood is still three to five per cent of
the Indian film industry. In fact, I think the local Hindi films,
which were released in large numbers, had a rub off effect on us.
They are getting the urbane audiences in, especially the teenagers.
I refer to films such as Ek Aur Ek Gyaarah, The Hero, Main Prem
Ki Deewani Hoon and Koi Mil Gaya. Our films also target
the same group.
Also,
the number of prints per movie has gone up. For Spider-man, we
had issued 250 prints. Earlier, the maximum used to be 100-150.
Secondly, the relaxation of certain laws has shrunk the gap between
the US and India release dates. In fact, Charlie's Angles 2 was
the first film to be released here in just one week after it released
in the US. The
Matrix Revolutions was released on the same day.
There
has also been tremendous growth through dubbing. This way the studios
were able to take Hollywood to the masses. To give you an example,
in Terminator 3 Arnold Swarzenneger could easily be a Sunny
Deol. In Welcome To The Jungle The Rock's character could
also be a Sunny. Even Finding Nemo was dubbed Kho Gaya
Nemo.
We
are also slated to spend Rs 250 million on all our business activities
relating to the channel over the next one year.
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What
major merchandising and cross-promotional deals has Columbia Tristar
put in place for its products?
We monitor the publicity of visual merchandising activity at
the retail level, the exhibition level and also at the retail programme
that we take outside the normal exhibition level.
In
a competitive market, it is important to check that merchandising
material like trailers are displayed in the right locations and
are positioned to the best possible advantage compared to everybody
else. As far as consumer products are concerned we do not yet have
a representation for that in India.
As
for cross promotions, almost every product of ours has found a brand
partner. Seagrams has been consistent at a national level for films
like Charlie's Angels 2 and Pirates Of The Carribean.
We also have regional and local partners.
In
the initial phase it used to very tough to associate with brands.
However, over a period of time, brands have recognised the huge
promotional equity that a feature brings.
Short-term
contests raise the footfalls for the brand in a big way and thus
translates into sales. Sometimes, the relationship is so great that
companies have had to increase capacities. For Men In Black Rayban
had to increase manufacturing of the sunglasses made popular by
Will Smith and Tommy Lee Jones. McDonald's associates with us all
the time for our animated product. Finding Nemo toys were
given away as value add ons to their meals. We had a relationship
with BPL for A Bugs Life, a few years ago. A huge campaign
was created.
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What
are the main challenges faced when you have to create awareness
about films belonging to different genres - like the animated Finding
Nemo or the action film Terminator 3?
It is finding the sweet spot with the right audience. It is
matter of positioning the film and finding the audience as precisely
as possible. The way we are structured is that different teams handle
different products. The teams are able to focus in different ways
without getting mixed up. Finding Nemo was a product that
we had to wait out till the Diwali vacation when kids had time on
their hands. We had relationships with a lot of corporates.
We
ran the campaign Aapne Dekha Kya? for the dubbed version.
We wanted to break away and break out to get better results. Fortunately,
even at Christmas, the film is still playing.
Terminator
3 is what in market parlance is called a slam dunk. There is
a big brand recall for Terminator as a property. We went
out with 225 prints. Typically this is what the market likes the
most and we exploited it to the maximum.
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What
was the logic behind creating a buzz over Spider-man 2, when
it is still over half-a-year away from release?
This is the event film for 2004. We want to carve it out in stone
and establish it very clearly in the minds of the movie going public.
Spiderman 2 will hopefully be as big as the original one. However
we cannot rest on our laurels. It is easy for the public to get distracted
by other products. We want to let the public know that they should
watch out for us next year.
Even
for Spider-man, we had started a campaign six-seven months
earlier. We will do the same thing this time around. It is natural
for a big product like this to have a long established marketing
plan.
Another
big product for next year is Hellboy. While not well-known
in India, abroad the comic strip has become a cult.
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"We
are hoping to land distribution rights to Miramax's romantic
epic Cold Mountain "
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What
was the budget allocated towards promotional spends in India this
year?
Budget varies from film to film. Ours is not a business where you
are spending money in generic form. It basically depends on returns
on investment.
I will
say that with the increased fragmentation in the market, you have
to run that much faster to stay in the same place. For
a four language film release, you have to spend that much more to
make sure that more people get the message as opposed to a single
language film.
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Besides
mainstream blockbusters, do you think the Indian market is growing
for niche English films like Seabiscuit?
Seabiscuit is upscale and a bit difficult to market. However,
products like Road to Perdition would have had a difficult
time finding their way into the Indian markets, if multiplexes were
not there. Yes, the audience that appreciates niche content is growing.
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What
expansion plans have been lined up?
We are trying to make our distribution as strong as possible. With
distribution the job is never complete. You are constantly chopping,
changing and revaluating the networks setup. We want to make sure
that the partners we work with are falling in line with the kind
of plans and dreams that we have envisaged.
The
growth in North India has been spectacular. We have also set up
distribution hubs in new places like Gorakhpur. In the East, a multiplex
has come up in Kolkata. The rest of the East is not strong for us.
Bihar, Orissa, Assam have never been a strong market even for dubbed
products.
We
have a long way to go before we can be counted as a major player
in the global scheme of things. In terms of grosses, we are number
17, which is the same as last year. In Asia, you have bigger markets
like Japan, Taiwan, Korea. We are as big as Philippines.
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"At
a suitable time, we will look at co-production if our involvement
would make a difference and if it makes sense for us in terms
of the return on investment"
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What
efforts were taken to cement relationships with exhibitors across
India?
Various initiatives have been put in place by our teams. It is like
a customer relationship management programme. One initiative is our
Good Morning Columbia programme. This allows the exhibitor to book
morning shows in advance. Other programmes see exhibitors working
with us as partners to add muscle to our products. The revenue sharing
arrangement varies from place to place and picture to picture.
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How
much money comes from the English version and how much from the
dubbed versions of your products?
Usually it is 50:50. There are always exceptions. The vernacular
version of Welcome To The Jungle made more money than the
English version. That was a situation we had been anticipating right
from the start.
34
movies were released by us this year out of which 11 were dubbed.
Seven of them were dubbed in four languages. We have to be careful
though about what to dub. Once Upon A Time... will not be
dubbed.
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Now
it's the season for awards . Are there any films you are looking
to push to coincide with the Golden Globes and the Oscars?
Big Fish with Albert Finney is one film that we would push
in the January to February period. It has already got a few Golden
Globe nominations. This will go in the Oscar rally period.
We
are also hoping to land the distribution rights to Miramax's romantic
epic Cold Mountain. The Julia Roberts starrer Mona Lisa
Smile is another film that we are pinning our hopes on.
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Are
you looking at co-production for Indian films?
Yes. This is an option we have been considering and will get
there eventually. Right now while there are opportunities coming
our way, we are not actively talking to any Bollywood producers.
At
a suitable time we would look at it if our involvement would make
a difference and if it makes sense for us in terms of the return
on investment.
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To
what extent is your business being affected by piracy?
Hugely! We are constantly fighting it. It is a never ending war. Films
are shown on cable sometimes even before its release in the US. Video
piracy is rampant. For every legitimate VCD that is being sold there
are five illegitimate ones. We have an anti-piracy wing in Delhi.
An attorney runs it on a retainer basis. |
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