| Interview with ASC Enterprises group president
and CEO Punit Goenka |
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"I
plan to get ACL back into black from red"
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| Posted on 3 June 2003 |
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In his late twenties, ASC Enterprises Ltd's group president and
CEO Punit Goenka is not one of those high-profile, page three-type
executives. Surprising, because he heads a company that has a planned
outlay of about Rs 16 billion and also happens to be the eldest
son of Subhash Chandra, who was hailed a few years back as Asia's
Rupert Murdoch.
The
son of the promoter of ASC Enterprises Ltd prefers to keep a low
profile, a complete antithesis to his father. If he were to walk
into one of India's celebrated restaurants, it is unlikely that
he would cause even a raised eyebrow. Simply because very few photographs
have appeared in the media of Punit or PG, as he is generally referred
to in the company by his colleagues. So much so that when indiantelevision.com's
photographer tried taking some shots of him at Zee's Noida-based
DTH and HITS facility, Punit almost wanted to melt away and it was
only after great persuasion that he agreed to be photographed because
as he says, "I am a small guy who is more comfortable behind the
scenes." Probably that is his way of maintaining his freedom to
move around anywhere without being bothered by the paparazzi or
the TV crews, always on the look out for some celebrity or the other
like Subhash Chandra.
With
an entrepreneurial background, PG pursued his early education in
Switzerland and attained his Bachelors degree in Commerce in Bombay
(1995).
Beginning
his career in 1995 with the Essel Group, the omnibus entity under
which Chandra's various companies operate, PG made his mark with
the start of Zee Music where he held the position of executive director
(June 95 - September 97). He has also held full-time senior positions
in other group companies like executive assistant to executive director
of Essel Packaging (1993 - 94), and as executive assistant to chairman
of Essel Group of Industries (1994 - 95)
Since
December 1997, he has been involved full-time in ASCEL (ASC Enterprises
Limited) where the company's vision is to be a pre-eminent provider
of a full range of high quality and cost-effective satellite mobile,
multimedia and broadband services and capacities. Before becoming
the group president and CEO of ASC Enterprises Ltd., PG was vice-president,
co-ordination and operations when former telecom man JP Singh used
to be the company's CEO.
Punit's
latest independent foray into new business development has been
in the launching of Cyquator Technologies Limited, which will also
now manage the subscriber management system for Zee's proposed HITS
and KU-band DTH ventures. Cyquator is in the business of providing
solutions to the client's Internet related requirements
The
media shy Punit Goenka speaks to indiantelevision.com's Anjan
Mitra in
a rare interview. Excerpts:
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How
would you view ASC Enterprises at the moment?
ASC Enterprises has interests in several areas of convergence
like radio trunking, satellite operation and retailing of related
products. I see ASCEL growing and in the future would become a major
business for the whole Essel group.
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At
the moment, out of the several subsidiaries of Ascel, only two,
Agrani Convergence Ltd and the Agrani Satellite Services Ltd seem
to be in the active mode. What about the others?
It would be incorrect to say that only these two subsidiaries
are active. The other businesses of ASCEL like the radio trunking
venture too, is functioning well, but the two mentioned may be the
more high profile ones. Moreover, Agrani Convergence Ltd (ACL) is
undergoing some restructuring and that is why it may be in the news.
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What
sort of restructuring are you effecting in Agrani Convergence Ltd
, which dabbles in retailing of TIME (telecom, information & learning,
media and entertainment) products through Agrani Switch stores?
First,
there are some changes in the management of ACL and we have brought
in Arvind Narang as the chief operating officer, in place of Pankaj
Mahindroo who was the CEO earlier, while I have taken the position
of executive vice-chairman in the company.
Second,
the business portfolio is also undergoing some changes. Earlier,
at ACL we were doing five to six businesses like catalogue sales,
institutional sales, distribution and servicing. But now I have
rejigged the businesses to focus on just three to four segments
of retailing of TIME products, distribution of telecom handsets
and servicing that will involve after sales services and maintenance
work.
We
have already set up a call centre in Mumbai and another satellite
centre will come up in Delhi soon. We have taken care of the logistics
and have taken warehousing facilities in Mumbai and Delhi. The next
step is to fill in the slots for the various links of the distribution
chain.
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Do
these changes mean that earlier plans like assembling of PCs and
selling them under the Agrani brand have been dumped?
Well,
those plans have certainly been put on the backburner as this financial
year I plan to get ACL back into black from red.
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| "I
have rejigged the businesses to focus on just three to four
segments of retailing of TIME products, distribution of telecom
handsets and servicing that will involve after sales services
and maintenance work" |
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Have the changes made in ACL started showing some results or is
it too early for that ?
Some
signs of revival are already there since April when we started making
the changes, including a change in the management team. In the last
two months, we have been doing sales of about Rs 9 crore (Rs 90
million) a month, up from sales of about Rs 3.5 crore in the period
before April.
ACL
has set itself a turnover target of Rs 125 crore for this financial
year and I am confident that we would achieve it as we see services
contributing in a major way to the total kitty.
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Is
ACL looking at introducing some new products in the market after
the business rejigg?
We
are certainly working on those lines and one of the products that
we will bring is giving a warranty scheme on mobile handsets, etc
wherein such products would be insured and the customer would have
to pay a nominal amount as premium, which we would like to keep
below Rs 100 per annum.
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But
isn't such a scheme already being offered by Reliance to its subscribers
of wireless in local loop (WiLL)? What will be new in ACL's scheme?
Reliance
is extending a warranty on handsets that belong to Reliance and
the subscribers of its telecom service. Here we are talking about
any mobile handset irrespective of the service or the product provider.
You
come to ACL with your cell phone and after an evaluation it'll be
insured for a fee. If the cell phone has been purchased from Agrani
Switch stores, then the premium may be as low as Rs 50 per annum.
But the older a handset is, more the premium would be charged for
its insurance.
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| "For
the present we are not looking at offloading any more shareholding
as we don't want to sell the equity cheap" |
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Does
ACL have to tie-up with some insurance company for this and when
is this warranty scheme being launched?
We
would launch this scheme over the next three to four months and
at the moment the evaluation process for a partner is on. We are
looking at some international companies, including those based in
Europe and Asia, which are into insurance of only such electronic
goods.
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One
of the core business components of ACL is the Agrani Switch stores
that have not been doing well. How do you plan to revive these stores?
Before
I talk about revival plans, I must say that we are looking at increasing
the Switch stores to 100 from the existing 50.
Having
said that I must also add that the whole approach to the Switch
stores is being restructured. The idea is to make them more cost-effective
and smaller in size, instead of huge stores that are unable to recover
even the rental of the real estate. The stores have to be smaller
and cost effective as the margins on products is low, which may
range from five per cent to 40 per cent. In the TIME related accessories,
the margins are certainly high.
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Will
ACL also undertake the distribution of set-top boxes that would
be needed for conditional access and Zee's proposed DTH service
?
Well, there are certain synergies and we may look into
that aspect also. However, at this moment, it would be difficult
to commit anything on those lines.
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Why
did the high-profile CEO of ACL leave or was he sacked?
To leave the company was a decision of Pankaj Mahindroo.
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How
is the radio trunking business doing?
It
is a niche business that is doing okay. Nothing spectacular. Moreover,
seeing the current telecom scenario, we have put on hold plans to
launch digital services where we operate the radio trunking service.
It's a small, profitable and stable business that yields a turnover
of about Rs 50 crore per annum. At the moment the satellite project
is a top priority for us.
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So,
that means things are hotting up at Agrani Satellite Services Ltd
(ASSL)?
Some developments are happening and would take a bit of time
to be unveiled.
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What
would happen to ASSL's Agrani satellite project as the Indian government
is insisting that for DTH services Indians satellite will have to
be used?
Zee and other group companies are potential customers of ASSL,
but not the only ones. There are other companies that would need
satellite capacity for various services. Agrani would get business
from such companies, apart from the likes of Zee.
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What
is the current foreign holding in ASSL and is the company looking
at offloading more holding to foreign companies?
The foreign holding in ASSL is less than 26 per cent wherein
both Alcatel and Arianespace together hold 13 per cent, while we
have made some investments through overseas corporate bodies that
amounts to about 12 per cent. For the present we are not looking
at offloading any more shareholding as we don't want to sell the
equity cheap.
To
build up the equity we have to establish the business that is being
done now and will gain momentum after the launch of the satellite
next year.
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Are
there any plans to take ASC Enterprises public?
There are no such immediate plans. |
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Lastly,
where do you see the ASC Enterprises subsidiaries one year from
now?
Businesswise all the three entities should be generating more
and we would be close to launching our satellite.
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