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| Indiantelevision.com's
interview with Discovery Networks International president,
CEO Mark Hollinger |
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'India
is among our top 10 markets'
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| Posted
on 19 March 2011 |
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India
is one of Discovery's key priority markets along with
Latin America where there is tremendous scope for pay-TV
growth.
Bullish
about digitisation in India, Discovery has plans to
expand its portfolio of channels. The latest addition
in the menu: Discovery Kids from the second quarter
of this calendar year.
In
an interview with Indiantelevision.com's Ashwin Pinto,
Discovery Networks International president, CEO Mark
Hollinger talks about the company's growth markets and
its expansion plans in India.
Excerpts:
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How important is India as a growth market for Discovery?
India is the biggest growth market for us. It is
among the top 10 markets globally for us. The combination
of the government being very open to international channels,
the digitisation process and the great fit between the
Discovery brand and the culture of India makes this
country a high priority market for us.
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Discovery has launched in many genres. When are you
launching the childrens channel?
We will launch Discovery Kids in the second quarter
of this calendar year. The content will be global. We
are also looking at local content. As networks grow,
we have tended to have locally produced content in the
mix. Discovery Kids in Latin America produces some of
its own content. In India too time there will be global
as well as local content as we go along.
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Is the timing right given that the kids genre is struggling?
We tend to be long term investors. When we launched
a new channel in Spain, people thought that we were
crazy as unemployment rate is as as 22 per cent in that
country. But we saw that there was an opportunity for
us and we went ahead and launched.
So
whether a market is up or down at any point of time
doesn't matter; there is space for a more education-focussed
network like ours. And India, moreover, highly values
education. The digitisation process is beginning and
is a good opportunity for us. We are not worried about
the kids genre business at all.
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Will the education component be your differentiating
element?
Yes! The other kids channels are similar. We are not
Scooby Doo. We are about how you do things, when do
you do, why you do. It is inquisitive in nature. Education
is an important part of society. But at the same time
we are not naive to think that it is just going to be
education that people will tune into; it has to be entertaining
as well. This was the very genesis of Discovery when
John Hendricks first started it.
The
channel will have a healthy dose of entertainment and
also satisfy the curiosity of viewers in an entertaining
way. The good news is that India is a young country.
There are millions of kids below the age of 14 and so
the market is big.
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| 'Flagship
brands have a strong place in the market. We are
in a better position to survive audience fragmentation
than our rivals' |
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The challenge here is that niche channels have to rely
excessively on ad revenue. By when do you see subscription
starting to contribute in a serious manner?
That is a big question in terms of the impact of
digitisation on the affiliate revenue stream. If you
look at the international portfolio, our channels are
weighted towards affiliate. 70 per cent of revenue outside
the US is affiliate.
When
we start in a market, there is a 100 per cent affiliate
revenue and then we move towards advertising. India
obviously is an ad sales market. But it is hard to sit
here and say what the affiliate revenue stream is going
to be. We can hope that digitisation will affect carriage
fees and other things.
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For the digitisation process to succeed in terms of
cut off dates being achieved, what needs to happen?
For the cable operators, it is going to be a giant
challenge. If you think just about the logistics it
is going to be a huge task - acquiring enough set top
boxes, distributing them, getting people to understand
what is going on and creating the customer service capability.
Forget
about fancy things like DVRs. Just to get the infrastructure
in place is an enormous challenge. Luckily for us, we
can watch it from afar. But once it is in place, then
there is an opportunity and sort of a challenge for
programmers to take advantage of digitisation. We have
done it successfully in other markets.
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Do
you think that the 30 June deadline will be met for
the metros?
We met some MSOs recently and they are pretty much prepared
for it. Moreover, a set top box is not such a novel
thing now. There are 25-30 million STBs already in DTH
homes. I dont think that the deadline is a challenge.
It will be managed.
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How will digitisation change OneAlliances relationship
with MSOs?
This relationship will become stronger. When change
happens, there is bound to be some chaos. There will
be disturbance and that is the time when if you are
part of a strong bouquet, you can navigate through things.
We
have a great team on the ground and great brands. When
The OneAlliance was started, there was no digitalisation
in India, no DTH. Now that there is DTH, the OneAlliance
has only become stronger.
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Will
you now make a concerted effort at marketing yourself
to Indian consumers so that they choose you?
This is already happening. On DTH more and more
people choose us and the digital ratings of our channels
are high. We offer quality content that people globally
pay for. In India there is sensational television on
other channels that target eyeballs at any cost. But
as we move towards a digital environment, we are better
prepared with quality content.
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Discovery
is in several languages in India. Could you talk about
the importance of localisation?
It
is important from a content point of view, from a feed
structure point of view and from a language point of
view. Discovery is in five languages. We are evaluating
other language launch possibilities. Some of the other
players have possibly gone a little bit overboard, but
we have found that local language results in higher
viewership in that region.
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More
players are entering the infotainment and lifestyle
space in India. Will this cause fragmentation?
There is fragmentation of viewership happening.
We are, however, in a better position to survive audience
fragmentation than the other companies.
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Discovery spends $1 billion towards programming. Are
content investments going to be affected by the global
downturn?
No! The content that we invest in is evergreen.
Moreover, we can ammortise investments across 210 markets
due to the nature of our products. A show will have
at least a four-year life. This allows for a longer
timeline in terms of investing in shows.
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Which are the main focus areas for Discovery?
India clearly is one focus market. Latin America
is also a big priority market for us; there is pay television
growth to be had from there. In Brazil pay television
was hampered, but now ownership has changed and pay-TV
penetration is growing substantially. Poland and Russia
are also big growth markets for us.
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What is the big challenge you face this year?
It differs from market to market. In the US pay
TV has a 90 per cent penetration rate. The pay TV growth
there will not happen in terms of penetration. So you
will see the impact of OTT and if there is enough of
an upside to counterbalance any cord cutting, that may
happen. Again it is hard to know if Netflix and Amazon
will continue to be successful the way they have been.
This is not an issue in other markets.
I
would say that the big challenges are the impact generally
of broadband or free platforms like DTT on pay television.
Can pay TV penetration continue to grow? In some countries,
there are regulatory issues. Some markets like Brazil
have become more protectionist as of late in terms of
local Brazilian content and local channels being required
on packages. The availability of alternative platforms
is both a big challenge and a big opportunity.
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There has been a certain amount of operational restructuring
within Discovery like the removal of the COO position.
Is the basic aim to be more cost effective?
I would say that the changes were more on the US
side of the business rather than on the international
scene. The international business has remained largely
intact in terms of its structure. The changes were made
not due to cost reasons. We have an active CEO in David
Zaslav. He likes to have as few layers as possible between
people who run the US business and himself. The aim
is to have a better handle on the business as opposed
to saving money.
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Last year you split Europe into two business units.
What prompted this move?
We used to have what I think was a bit of an odd
structure. The UK is an entirely separate business.
Then all of Europe, Middle East and Africa are another
kind of business. UK has a lot in common with the other
western European markets slow pay TV penetration
and DTT kind of opportunities.
Then
you have Central, Eastern Europe and the Middle East
and Africa which are much more growth markets. There
is still expansion to be done. These are more entrepreneurial
markets. So we split along the lines of Western Europe
as one unit and then Central, Eastern Europe, Middle
East and Africa as another unit. We did not add a region.
The international business still has four regions. We
just restructured Europe to grow Western Europe and
put common markets together.
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Could you talk about Discovery's strategy to penetrate
new markets like Colombia?
What we tend to do with new markets is to go in
first and establish distribution. So we opened new offices
in Central and Eastern Europe. We opened a sizeable
office in Moscow. We opened other offices in places
like Kiev, Almaty and Sofia.
There
is an opportunity in Colombia and it is our fourth biggest
market in Latin America. We earlier only used a local
representative for ad sales. We opened an office there
for the primary purpose of ad sales while offices in
Europe were opened for affiliate purposes.
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In Spain you are free to air. Are you expanding your
free to air portfolio?
This expansion has been a Western European phenomenon.
In Spain pay TV has been at 30 per cent penetration
for the last decade. It hasnt grown.
So
now in Germany, Spain and in the UK, we have launched
free to air channels. They complement the pay business
and are not intended to replace it. They have allowed
us to grow at a time when the overall Western Europe
pay TV business is not growing. This is harder to do
in other markets as there is not a big enough digital
terrestrial platform or there are ownership restrictions.
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In Korea you did a partnership with CMB. Why?
Korea is a difficult market to get into and almost
impossible without a local partner. Tom (Discovery Asia
Pacific MD) did an enormous amount of legwork. He spent
a lot of time in Korea. It is a strong economy and very
well penetrated from a pay television point of view
and from a broadband point of view. So it has always
been an important market for us to get into. We had
to pick the right partner and have the right kind of
structure in place.
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How did the JV with Oprah Winfrey for a channel come
about?
Everybody knew that Oprah would be ending her show
and moving to a new business. People in the media industry
wondered what that business would be. David Zaslav sold
her the idea that her brand and the Discovery brands
missions were very well suited for each other.
That
is how it happened. We have ambitions for the channel
in terms of finding markets internationally for it.
Tom is a proponent for markets in the Asia Pacific where
he feels that the channel will fare well. Oprah created
a lot of buzz when she came down to India. This has
also been the case in Australia and in other markets
around the region. But we first want it to be well established
in the US.
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Discovery bought Betty in the UK, its first such acquisition
of a production company. Are you looking at more such
acquisitions?
It is not yet part of Discovery's grand strategy
to get into production. But we will see whether owning
production is a strong addition to our business model
or not. But I will not say that we are actively looking
at other companies. We will wait and see how the Betty
acquisition plays out.
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