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| Indiantelevision.com's
interview With WWE International executive VP Andrew Whitaker |
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'We
are now in a very strong position to overcome
any new challenges in the Indian marketplace'
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| Posted
on 14 June 2011 |
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Earlier
this year to better reflect its business, World Wrestling
Entertainment rebranded as WWE. Among other things,
it is looking to develop new television products including
scripted, non-scripted and animated programmes as well
as the launch of a new WWE Network in the next 12-18
months.
Recognising
the importance of India, the company this month set
up an office here with Rukn Kizilbash as its head. The
company has a strong association with Ten Sports and
is also exploring possibilities of putting its content
on regional channels.
In
an interview with Indiantelevision.com's Ashwin Pinto,
WWE International executive VP Andrew Whitaker talks
about the company's growth plans in India.
Excerpts:
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You recently opened an office in Mumbai. Given that
this is an important market, why did it take so long?
India has been one of our most successful television
markets for a number of years now. In line with our
global strategy, since we have begun to introduce our
other lines of business, the time is now right to begin
building a more local presence in the market. The Mumbai
office is the first step of that process.
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Could
you talk about the opportunities and challenges that
you will face in India?
With our new Mumbai office and Rukn Kizilbash in
place as general manager India, as well as our strong
TV penetration with Ten Sports and other lines of business,
we are now in a very strong position to overcome any
new challenges in the marketplace.
We have an extremely loyal and extensive fan base in
India and are highly confident about the opportunities
open to us in this important market.
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How have you built upon the relationship with Ten Sports?
Ten Sports is pivotal to our success in the market.
We deliver fresh original content 52 weeks of the year
and are able to provide new content to meet with the
growing demands in the market. The promotional strategy
we deploy with Ten Sports includes implementing regular
local consumer promotions and bringing WWE Superstars
to market every year.
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Are you talking to regional channels regarding having
your content being seen there?
We are working with Ten Sports to see if we can
make some content available on regional channels.
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Live
events will play a big role in terms of growing the
fan base here. What can we expect?
We have held live events in India in the past and
I think this is something we will consider for the near
future.
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"We
are working with Ten Sports to see if we can make
some content available on regional channels"
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You now have a talent development department. Is India
going to be a part of this?
We have seen a number of non-American talent prosper
within WWE, from The Great Khali to Rey Mysterio and
more recently Alberto Del Rio, Sin Cara and Sheamus.
In fact this year we signed a new talent from India,
Jinder Mahal.
This
success indicates a significant appetite and opportunity
for us to actively recruit international talent and
it is an area we will continue to invest in across all
markets, including India.
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How have you grown the studio side of the business
over the past couple of years?
From 2010 through 2012 we have a full slate of nine
movies, four of which have been released so far. These
are 'Legendary', 'Knucklehead', 'The Chaperone' and
'That's What I Am'.
We
have successfully deployed a deal by deal model which
allows us to achieve structural efficiencies per movie.
This model has seen our movies released through multiple
platforms around the world including theatrical, home
video, pay-per-view, VOD/Pay TV and Free TV. The remaining
releases for this year include 'Inside Out' and 'Family
Reunion'.
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Is there a chance of doing a film co-production in India?
It's certainly something we may consider. We enjoyed
a successful partnership last year with Viacom whereby
one of our top WWESuperstars, The Great Khali came runner
up on Bigg Boss.
There
are a number of parallels to be drawn between WWE and
Bollywood and we see great opportunities for us in this
area.
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What
strategy has WWE followed to grow the brand globally
over the past couple of years?
Our global growth strategy on a market by market
basis is first to bring WWE's television programming
into the marketplace, which is usually the starting
point to begin engaging fans and bringing our unique
form of entertainment into people's homes. Once we have
established a strong television audience, we then look
to introduce our other multiple lines of business, from
live events where fans can see our Superstars live and
in person to our vast lines of consumer products, digital
media and publishing.
WWE
is a global business, seen in more than 145 countries
in 30 different languages, and key to our successful
global growth is our local office presence. We have
offices in Stamford, New York, Los Angeles, London,
Shanghai, Singapore, Tokyo and now Mumbai, which are
fundamental to our local level operations.
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Has there been any change in terms of how fans in India
and globally perceive WWE?
I think that our fans have always understood that
WWE is fundamentally an entertainment business. In India
our partnerships with the likes of Ten Sports, Sify
and Mattel provide our fans with multiple brand touch
points across TV, online and consumer products and our
fans have responded well to our evolution and growth
as a family-friendly integrated entertainment business.
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To what extent has the share of revenue from international
markets grown? Which are the top three markets?
When we set up our first international office in
London in 2002, international revenues were worth $32
million. That figure has now grown to over $133 million.
Outside
of the USA and Canada, our biggest markets are the United
Kingdom, Mexico and France.
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In
terms of your various divisions, which has shown the
healthiest growth and why?
Internationally, our television business continues
to grow and remains our most profitable division. We
have also expanded our global live events business,
now scheduling more than 70 international live events
on an annual basis.
Since
2006 international consumer products revenue has doubled,
meaning that the retail brand value of WWE now exceeds
$1 billion per year globally.
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In terms of the new business model, which are the key
focus areas?
There are two key components to WWE's recently announced
brand expansion plans. First, the company will maintain
a strong focus of growing its core business on a global
basis and announced that Paul "Triple H" Levesque
will be heading a new talent development programme.
In
addition, innovation will be the key to the long term
growth through new consumer product launches, new television
programming and international growth.
The
second component will be the active pursuit to acquire
entertainment content companies and the outsourcing
of WWE's core competencies - television and film production,
live event production and licensing.
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What
targets has WWE set for this year?
Internationally, our focus continues to be on the Bric
markets on the back of our recent TV launches with 2x2
in Russia and EI in Brazil and the growth of our already
established business operations in India and China.
As
mentioned above, our new talent development department
will be another key focus for us in 2011.
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What
growth has there been in terms of doing international
tours and holding 'Raw' and 'Smackdown' abroad?
As I mentioned above, we operate over 70 live events
internationally each year and are continuously exploring
potential new live event markets. In the last five years,
we have held live events in 35 different countries.
To
date, we have taken our Raw and SmackDown TV events
that you mention to three markets outside of the USA
and Canada - the UK, Japan and Italy - and in May of
this year we announced that in October 2011 Mexico will
become our fourth international market to host our Raw
and SmackDown TV events.
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You recently rebranded as WWE. What was the aim?
WWE is constantly evolving and this is simply the
next step in that evolution to provide a 'bigger, badder
and better' - as we say in our advertising campaign
- entertainment product for our fans.
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There
has been talk about mixed martial arts and boxing now
providing more competition for your viewership globally.
I would appreciate your take on this?
We don't view MMA or boxing as competitors for our viewership
globally. Their product is completely different to WWE.
Whilst they may borrow from various elements of WWE's
production to entertain their own fans more, what they
provide is a pure sporting spectacle.
We
view our competition as any live or televised family
entertainment event.
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You
have stars of the past returning briefly like Bret Hart.
Is the aim to reinforce WWE's brand value?
We are fortunate enough to have an extremely loyal and
diverse fan base on a global basis, spanning all ages.
As such, WWE has the ability to bring back stars of
the past and feature them in programming from time to
time, thereby creating both nostalgia and new storyline
angles.
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What
role is the global tie up with Mattel playing in growing
your licensing and merchandising business?
With Mattel, the number one company in toys, WWE has
enjoyed impressive growth in its toy revenues. Mattel's
distribution footprint is unrivalled.
Allied
to the reality of reaching more fans and customers in
more countries is Mattel's innovation of various WWE
lines.
New
play patterns in the action figure segment as well as
bringing genuine scaling mean the current line of action
figures are as accurate and detailed in their depiction
of WWE Superstars than ever before.
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How
are you growing the consumer products business in India?
We have announced our appointment of the specialist
licensing agency Dream Theatre to undertake the task
of developing a scaled up programme of branded consumer
products.
Local
licensees in apparel, footwear, stationery, publishing,
magazines, nightwear, underwear and novelties are due
to be added over the next two years to compliment the
efforts of Mattel, THQ and Topps. We anticipate direct
to retail tie ups and traditional licensees representing
WWE's business as it continues its efforts to grow distribution
as India's retail landscape continues to change and
mature.
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Piracy
is a big concern especially in markets like China. How
are you tackling this issue?
WWE is actively engaged in minimising the impact of
piracy and counterfeit products on its businesses. We
have a robust and mature trademarks registration and
protection policy.
The
company takes down sites in real time that illegally
stream WWE's PPV's, which otherwise represent a significant
segment of annual revenue. The company also ensures
that it seizes all counterfeit goods and legally challenges
those companies and individuals found guilty of their
manufacture and distribution.
Piracy
is a problem all over the world and cheats fans of genuine
articles. It is a cost burden for brands and limits
the investment being made in new lines for those consumers
purchasing the genuine and authentic branded products.
We are committed to continuing to do our utmost to protect
our IP in every country.
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How
is WWE expanding its presence in the digital space?
WWE has seen 1,000 per cent growth over the last year
in worldwide fans to our Facebook pages. We are currently
working with Sify, our web partner in India, to create
a WWE branded Facebook page with a few simple but powerful
goals in mind:
To build a direct connection with our fans in the local
market, create awareness of our local site (wwe.in),
encourage brand loyalty through special offers and promotions,
and give fans the opportunity to connect and share their
passion for our brand with other fans.
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Could
you shed light on how social networks are changing the
equation between WWE and its fans?
The way I see it, the rapid adoption of social networks
gives a large amount of power to the fan. It is less
about "selling" and more about engaging with
the fans. WWE is taking a more editorial rather than
a promotional approach with social networks. The key
is to use social networks to entertain and inform while
subtly marketing to fans.
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Are
the social networks allowing you to change course and
take corrective action quicker?
Absolutely! social media gives us immediate feedback
to everything we do as a company.
We
have Facebook pages for many of our products from the
WWE Superstars to our merchandising and the information
we receive is shared directly with our creative and
editorial teams. Social media feedback is key to our
future initiatives.
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