Hinduja TMT acquires US based BPO firm

MUMBAI: Hinduja TMT Ltd (HTMT) has signed an agreement for the acquisition of a US based BPO company, AFFINA, for an undisclosed amount.

According to an official statement, this acquisition will enable the HTMT to access a large and high quality client base, comprising many Fortune 500 companies, while enhancing the company's onshore delivery capabilities in the US in specialized domains like consumer electronics, FMCG, retail, government and telecom.

AFFINA, a BPO brand in the US, has annual revenues of USD 60 million, and operations in seven centers in the US and Canada. The company has a three - decade track record of serving globally recognized clients.

This deal strengthens the company's marketing presence in the US. The company will now be operating from 14 cities, seven of which are in North America, one each in Philippines and Mauritius and five in India.

The integrated entity would have a customer base of over 65 customers and a total headcount of over 9,000 employees. This acquisition will nearly double the company's combined revenues to over USD 130 million and catapult the company into the top five pure-play BPO companies in India, informs the release.

Commenting on the acquisition, HTMT CEO Partha Sarkar said, “AFFINA is a strategic fit in the Company's global vision, Through its experienced management team, diverse skills and wide-spread network of delivery centers, HTMT is now poised to ramp up its operations in the growing American market. This will be a happy marriage of domain expertise, CRM capabilities and management skills.”

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