Hathway selects Magnaquest as SMS provider for digital pay TV operations

MUMBAI: Hathway Cable & Datacom is integrating its broadband and digital pay TV billing solutions. The multi-system operator (MSO) has selected MagnaQuest as its subscriber management system (SMS) provider for both the services.

Earlier, when conditional access system (CAS) was to be implemented in 2003, Hathway had chosen Entriq (formerly known as Mindport as the SMS provider.

Hathway was already using MagnaQuest's MQSubscribe, a customer management and billing solution (CMB), for the past two years. "Eventually broadband, digital cable and voice services will converge. So we decided to deploy MQSubscribe for rolling out our digital pay TV services as well. We have been successfully using their billing solution for our broadband internet business for the past two years and found the system to be robust and scalable," says Hathway Cable & Datacom MD and CEO K Jayaraman.

Hathway Cable & Datacom will use MQSubscribe to handle subscriber information, billing, inventory and logistics management and customer care. MQSubscribe is seamlessly integrated with NDS CAS for automatic activation and deactivation of subscriptions.

Says MagnaQuest CEO Vijay Debbad, “Apart from our domain expertise, solution flexibility and scalability, we believe it is our commitment and understanding of the Indian Pay TV industry that has enabled us to be chosen by Hathway Cable & Datacom."

MagnaQuest recently bagged a contract to manage the broadband and Voice over Internet Protocol (VoIP) billing services of Hyperia Ltd, Nigeria's leading internet service provider.

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