Cable TV

Need to regulate cable TV pricing: CUTS Survey

http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/smartcrop_800x800/public/images/tv-images/2016/05/18/Itv_1.jpg?itok=eJxWfx0D

MUMBAI: Cable TV prices need to be regulated as consumers have no freedom to switch their operators and face frequent hike in subscription charges, according to a survey conducted by a group of consumer organisations in the country led by CUTS.

The survey findings reveal that seven out of 10 households interviewed do not have option to change their cable operator, and 80 per cent of these households faced a hike in subscription charges at least once in the last one-year. The survey is based on responses of more than 1500 representative respondents from the four metropolitan cities of Delhi, Mumbai, Kolkata and Chennai.

The survey was conducted by CUTS in Delhi and Kolkata, CAG in Chennai and CGSI in Mumbai. The project was supported by the Ministry of Consumer Affairs, Government of India, under their consumer welfare fund.

"In an industry where there is a virtual monopoly at the consumers' end, the survey identifies a crying need to regulate prices and ensure proper service standards at local level," says CUTS secretary general Pradeep S Mehta and CAG legal coordinator in Chennai Bharath Jairaj.

The Cable TV sector is a seller's market and the consumer is merely a puppet in the hands of operators, the survey says. Though 70% cable TV subscribers received more than 50 channels, most of these (83%) usually watch less than 15 channels. Thus consumers are made to pay for more than 35 channels, which they do not watch.

Eighty percent households covered by the survey pay between Rs 150-300 as monthly cable subscription charges. Maximum respondents (38 per cent) pay between Rs 150-200, followed by 24 per cent paying between Rs 200-250 and 20 per cent paying between Rs 250-300 per month. Importantly, there is not much difference in the subscription charges paid by consumers in lieu of the number of TV sets owned by them.

Kolkata with average monthly subscription charge of Rs 175 is the least expensive metro, followed by Chennai (Rs 187), Mumbai (Rs 247), and Delhi (Rs 253).

The survey reveals that most respondents (96 per cent) have heard of CAS. However, in terms of acceptance of the system, there is variation across metros. Majority of respondents in Delhi, Kolkata and Chennai are not in favour of accepting CAS and advance fear of increase in monthly rentals as the main reason for their response. On the other hand, majority of respondents in Mumbai, in particular those paying monthly subscription charge of Rs 200 and above favour CAS and expect that CAS would reduce the monthly rentals. Most respondents do not want an increase in their monthly cable bills, if CAS is implemented.

Moreover, variation in perception of respondents across metros regarding post-CAS monthly subscription charges highlights the poor awareness with respect to CAS. In fact, lack of information about different aspects of transition to the CAS regime has been one of the main reasons for failure of CAS in its first attempt.

"Trai is soon going to come out with its recommendations on Cable TV services. Given the experience with implementation of CAS, it is imperative that whatever system is proposed by Trai, there is full clarity and mass awareness of consumers, in order for any proposed system to succeed", the consumer activists suggests.

The survey also looked at the mode of procuring the set-top boxes. While majority of respondents in Delhi, Mumbai and Kolkata expressed their preference to buy, majority of respondents in Chennai prefer to rent a set-top box. Sixty-seven percent respondents do not mind advertisements during TV programmes. In contrast, only three out 10 respondents are willing to pay more if advertisements are removed from TV programmes.

CUTS has prepared a Draft Cable TV Bill and is organising a one-day seminar in New Delhi on 18 October to deliberate on a consumer friendly cable TV system.

Latest Reads

http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/03/27/HIGH-court-SN-Sharma-800x800.jpg?itok=ABOfdPIG
Don't compete with Den Enjoy, Delhi HC restrains two MSOs

NEW DELHI: The Delhi High Court has restrained Omeshwar Singh and UCS Broadband Company from "commencing any business which directly competes with the business" of M/s Den Enjoy Cable Networks Private Limited till the next date of hearing. Justice Vibhu Bakhru also ‘directed’ Den Enjoy to "take the...

Cable TV Multi System Operators
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/03/25/S-N-Sharma-800x800.jpg?itok=A9fYglSZ
Den demerger from Skynet approved, saving on AGR

MUMBAI: Cable television service-provider MSO Den Networks has stated that it has received shareholders' nod to demerge its broadband/internet service provider arm Skynet Cable Network. Den Networks, on 11 March 2017, wrote to the National Stock Exchange and the Bombay Stock Exchange Limited about...

Cable TV Multi System Operators
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/03/24/Sangeeta%20Roy_1.jpg?itok=-YnmzTxu
iconectiv's Sangeeta Roy named to WICT '17 rising leaders program

MUMBAI: iconectiv, an authoritative partner of the global communications industry connecting more than two billion people every day, has announced that Sangeeta Roy, head of technology operations, has been named to the 2017 Rising Leaders Program by the Women in Cable Telecommunications (WICT).

Cable TV People
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/03/20/Cable%20tv-800x800.jpg?itok=anE4a5lP
Final phase STB seeding is 35% even as deadline nears

NEW DELHI: Even as the country has set a deadline of 31 March this year for full digitisation of cable TV, a Parliamentary Committee has been told that only 35 per cent seeding of set-top boxes (P-IV) has been achieved in rural India though the Parliament was told last week that 66.79 per cent (P...

Cable TV DAS
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/03/16/Rajyavardhan-Rathore%20%281%29.jpg?itok=1lAqmh4s
DAS deadline extension ruled out, govt claims 66% seeding done

The Government reiterated today that there was no question of extension of the final phase of digital addressable systems for cable television in the country.

Cable TV DAS
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/03/14/S%20N%20Sharma-01.jpg?itok=NQOq3jNc
DEN to vote on demerger of broadband biz

MUMBAI: DEN Networks, on 11 March 2017, wrote to the National Stock Exchange and the Bombay Stock Exchange Limited about the conclusion of court-convened meeting.

Cable TV Multi System Operators
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/03/10/panesar-wadhwa-ashok-sharma.jpg?itok=3YaZJ1ua
Entertainment tax: MSOs & LCOs must collect & pay, HC halts Delhi 'action'

MUMBAI: The Delhi High Court has held that MSOs (multi-system operators) and LCOs (local cable operators) distributing television signals to subscribers directly are liable to collect and pay entertainment to the government. The court’s decision came on pleas filed by four MSOs – Hathway Cable and...

Cable TV Multi System Operators
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/03/09/SN-Sharma-800x800new.jpg?itok=vI_rjaXf
DEN Digital Cable: Den Networks hikes stake to 88.57%

MUMBAI: Den Networks recently entered into a pact with DEN Digital Cable Network (DDCN) for increasing equity stake of the company in DDCN. Cable television multi-system operator (MSO) Den Networks has bought an additional 37.57 per cent shares in its subsidiary DEN Digital Cable Network,...

Cable TV Multi System Operators
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/03/08/SN-Sharma-800x800new.jpg?itok=6t-8nPe_
DEN is focused on upping subscription revenue & be future-ready: SN Sharma

In the Indian broadcast and cable industry, SN Sharma is regarded as a sharp planner, quick on the uptake and a `yaron ka yaar’ (a true friend). However, as with any successful corporate exec, Sharma too has had his share of critics throwing allegations; most of them have not stuck, though....

Cable TV Multi System Operators

Latest News

Load More

Sign up for our Newsletter

subscribe for latest stories