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In general, the preferred delivery method seems to be browsing,
rather than downloading or streaming. However this depends on the
kind of content that is being accessed. Downloading is of value
for gaming and music while streaming and browsing are seen as best
suited where information is updated frequently.
When accessing local news, there is a high preference for streaming
or downloading. Not surprisingly the delivery mechanisms do not
drive the amount of money consumers are willing to pay. That is
driven by the kind of content.
Current mobile content usage is dominated by downloading ringtones
which are used by 40 per cent of the respondents. This is followed
by icons/screen-savers (22 per cent). However, current mobile content
services are perceived as being too expensive.
For example, 48 per cent of those respondents who have never used
any content service rank cheaper services as the prime factor that
would entice them to use content services.
Marketing, technical issues are also crucial : The study
also showed how technical and attitudinal issues will be barriers
unless properly addressed by improved service design, marketing
and support. These issues vary by age group. For example, older
consumers need greater education and hand-holding. Younger users
have different expectations about ease due to their greater experience
using the Internet.
This difference in attitude could be an issue for operators in
mature markets of the US, Europe and Asia where the population is
aging and is more affluent than the younger segments. On a brighter
note the research showed that quite straightforward changes will
be able to overcome the current barriers
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