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May
1 is Labour Day. 1 May will also go down in history
as the day when cigarette advertising (of the type
we have been used to) went up in smoke in India.That's
the day when the government's diktat stubbing out
cigarette and tobacco advertising, and smoking in
public places will come into force. No more will the
stick sellers be huffing and puffing, exhorting you
to buy an individual brand from your newspaper, and
radio set, the roadside billboard, or the cinema screen.
Promoting themselves through ads could be injurious
to tobacco companies' health.
More
than aware of this, the Indian tobacco majors and
their marketing strategists have been scurrying around
with their thinking caps on their heads in order to
come up with strategic and tactical ploys to continue
to hammer their communication and product messages
to cigarette smokers.
The
tobacco industry, which contributes Rs 70 billion
to the government by way of excise, will be forced
to cut down Rs 2,500 million of their advertising
budget with the ban. According to industry sources,
the ban is going to take a heavy toll on tobacco companies,
outdoor ad agencies, hoarding suppliers, charity organizations
who rely very much on the tobacco companies' sponsorships,
etc.
"Apart
from outdoor agencies, tobacco companies who rely
heavily on outdoor promotions are going to bear the
brunt," feels Maxus India managing director CVL
Srinivas.
No
wonder, outdoor agencies, like Ogilvy Landscape which
handles the account of ITC cigarettes, sound very
upset about the ban. Ogilvy Landscape managing consultant
(West & North) Nabendu Bhattacharyya reveals,
"It is going to affect us to a large extent and
obviously we are very upset about it."
He
adds: "Tobacco-spends on outdoor, excluding retail
signage, as per my estimate would be about 10 per
cent of the outdoor spends in the country. The Indian
outdoor industry would be about Rs 6000 million and
tobacco advertising on outdoors will account for Rs
600 million approximately."
According
to Bright Advertising senior marketing executive Khatija
Jetha, almost 30 per cent of the outdoor advertising
industry's revenue has been lost with the imposition
of this ban. "The big hoardings that were
occupied by tobacco companies are now being taken
up by telecom companies. For example, one huge hoarding
at Haji Ali in Mumbai has already been taken over
by Orange even before the 1 May deadline,"
Jetha points out.
"Advertising is one of the several factors influencing
consumption in this category. More people smoke because
of the habit, than advertising. Agencies that handle
tobacco products will obviously lose money,"
explains Ravi Kiran, managing director, Starcom Worldwide
India - west/south.
Ad
agencies, which handle accounts of major tobacco players,
are facing the heat. These include ITC's agencies
Lowe, O&M, JWT and Initiative Media, and Rediffusion,
which handles the account of Godfrey Philip India.
Pan masala brands have been handled by many
large and small agencies.
The
media that would fall under the new law that bans
all tobacco advertising include print, television,
outdoor, Internet, etc. Kiran gives a low down
on the revenue each medium will stand to lose with
the ban.
According
to Kiran, print would lose Rs 1,000 million while
TV will see Rs 350 million evaporating. A Rs 100 million
loss is estimated for cinema while for outdoor hoardings
it could be Rs 600 million. Internet, radio and sports,
however, would suffer only negligible loses with the
ban, he says.
Though
the ban would force them to mellow down on their advertising
activities, tobacco companies have already started
taking the changes in their stride. Since the last
one year, the industry was anticipating such a ban
as India signed and ratified the International Framework
Convention on Tobacco Control.
Proffers
Godfrey Philips India (GPI) senior vice-president
(corporate affairs) Sundeep Kumar: "...this is
not an abrupt decision. Since Parliament has approved
the bill, we are bound to accept it. What's worse,
now even sampling is not permitted."
GPI,
which spends above Rs 200 million on outdoor and point
of sale advertising, spends only a negligible amount
on print advertising, as the company doesn't have
many premium brands.
"So
there is no point in us advertising heavily in print
that would rarely reach our targeted customers. We
had been relying on outdoor ads. Now we would focus
on in-shop advertising. We are allowed to display
two boards in every shop," informs Kumar.
"This
is not the first time we are facing such a law,"he
points out. "This has happened earlier also when
tobacco ads were banned on TV. So we have the experience.
And more than that, tobacco companies have never relied
much on advertising and so, such a law can never impact
the business. In Singapore where ads are banned, the
market is growing. At the same time in the US where
the ads are allowed, the market is shrinking,"
offers Kumar.
"We
were expecting this ban for quite some time now, so
we were kind of prepared for the change," says
Ogilvy Landscape's Bhattacharyya.
"Since
the past year, tobacco companies have deliberately
kept a low profile anticipating this ban. They had
been making strategies looking at a long-term goal,"
informs Mindshare managing director Ashutosh Srivastava.
According
to Starcom India executive director (north) Anita
Nayyar, companies like ITC and GPI, which have
been very far-sighted and saw the ban coming, have
very successfully ventured into trade mark diversification
or brand extensions. "Companies who adopted
the long term strategy of diversifying into a brand
extension will surely gain now," feels Nayyar.
An
interesting observation that could be made in the
wake of this ban is that, it could ultimately prove
to be a blessing in disguise for big and established
players like ITC and GPI. The reason? Their brands
have got higher brand-recall value and they won't
need much of advertising to push their products further.
At the same time, smaller tobacco companies and new
entrants would find it extremely difficult to establish
themselves in this changed scenario.
"Yes,
established companies will have an easier time,"
feels Triton Communications executive director Vivek
Srivastava.
So,
how effective is this ban going to be? Who is going
to monitor them? Srivastava has the answer:
"The
monitoring system is already there and it is very
easy for the government to check. None of these big
companies like ITC or GPI will play with the law of
the land."
So
once the ban is imposed, where would all this ad money
be diverted? Industry sources indicate that there
won't be a huge surplus, as changing strategies would
cost them some money.
"Even,
the changing of outdoor boards and investing in new
promotional plans would cost us almost the same amount
as we had been spending on advertising," says
Kumar.
Srivastava
feels that the surplus will be utilised in below-the-line
(BTL) activities. According to Kiran, the money would
get diverted to retail signage, promotions inside
movies and music (read: product placement),
for localised private events and direct-to-consumer
initiatives etc.
"Tobacco
manufacturers will also learn to use principles of
permission marketing rather than current intrusive
advertising. If all the money saved still cannot be
reinvested, may be it can used to plant trees,"
elucidates Kiran in a lighter vein.
"BTL
activities are something that the industry is thriving
on. Hence, apart from enhancing the visibility and
fighting for shelf space or having some striking POS
(point of sale) material, there is not too much that
is not already done. Brand extensions are really the
name of the game or event-related activities can also
do the trick for tobacco-related advertiser. The idea
is all about veiled-visibility," feels Nayyar.
Srivastava
believes that the emphasis on BTL activities will
definitely climb in the wake of the ban. "The
focus would be on smoker contacts, bar & restaurant
promotions and lifestyle-related event associations
at the upper end. At the lower end it will mean ground
level participation in weekly markets, road shows,
interactive shows etc."
"The
key word in this case would be innovation in all spheres.
Media spends would be there to support brand visibility
by way of iconic presence. But one would see a migration
of resources towards events, person-to-person contact,
and brand experience activities definitely,"
opines Srivastava.
Tobacco
companies sponsoring events are also going to be a
thing of the past after 1 May. The only mainstream
mode of name-projection that would prevail after the
ban would be brand-extension programmes. "Companies
will have to think of innovative ways of promoting,"
feels Srinivas. According to him, now the business
would heavily depend on local micro marketing, PoS
marketing and subtle promotional activities.
Surrogate
advertising has always provided that relief factor
for advertisers whenever such a ban was imposed. Though
the present ban seems to have taken even such tactics
under consideration, Srivastava believes that, the
new ban may spawn a whole category of surrogates and
evolve into style-statement objects.
"The
fear is that it should not deteriorate into a sham
like the alcohol industry. Personally I don't see
an altogether blackout for the category happening.
It will surface in more brand value and brand experience
based reincarnations instead of a clear product focus,"
points out Srivastava.
According
to reports, leading brands ITC and Godfrey Philip
India have resorted to aggressive marketing campaigns
plus new product launches to draw maximum eyeballs
before the dawn of 1 May. While GPI has launched its
premium brand Maxus in Chandigarh and Hyderabad,
ITC is also unfolding some new packs. Wills Insignia
and Wills Silk Cut are some of those which
have hit shop shelves recently.
Kumar
believes that, hastily conducted marketing campaigns
would never help in the long run. "You are not
going to capture a market in 10 days," he says.
Now
this final question - are you in favour of this ban?
Industry sources like to play it safe.
"It
depends on the cultural context, social costs of tobacco
usage, secondary fall-outs etc. To single out advertising
as an influencer of consumption is overemphasizing
its role. We learn more about tobacco usage from people
we know - our friends, parents, and others around
us, than advertising," quips Kiran.
(With
special inputs from Ritesh Gupta in New Delhi)
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