Television

Future belongs to the consumer: Hathway's Neeraj Bhatia

MUMBAI: The Rajan Raheja owned multi-system operator (MSO) Hathway Cable and Datacom, in which Star India holds 26 per cent equity stake, has announced that it is ready to meet the 14 July CAS deadline. The company officials reiterated their stand that "the future will belong to the consumer".

While addressing an informal press meet in Mumbai, Hathway Cable and Datacom vice-president Neeraj Bhatia said: "In time to come, the cable trade would witness many changes, including customer service and friendliness."

While speaking to indiantelevision.com, Bhatia said: "The future battles will not be about encryption technology, but will address issues such as customer-friendliness. The onus of communicating the look and feel of the future of cable television in India will rest on the cable trade."

Initially, Hathway will provide encryption on a basic system using sophisticated computer software and hardware systems provided by its partners.

"Hathway systems will be scalable and will be geared for any future upgradations. Most importantly, the system will provide security against the undesirable malice of hacking. The subscriber management systems (SMS) have to be robust because customer satisfaction will depend on it as SMS will drive billing systems and, what we call, `provisioning correct service'. Most of the cable operators will strive to ensure that invaluable customer related information (such as billing related information and `requests' aren't lost due to disruptions or crashing of the systems," Bhatia explained.

"Hathway has one million subscribers in Mumbai who are serviced through 13 control rooms. Since most of the cable operators affiliated to Hathway have "robust systems,they wouldn't have to invest much in the infrastructure to deliver the digital feed,"" Bhatia pointed out.

"We have been offering 24-hour Internet services on our cable networks and that is a testimony to our state of readiness. Of course, we shall ensure strict compliance and do periodic checks to deliver quality services. We feel that the reception of FTA channels will improve post-CAS," Bhatia said.

So, would CAS change the face of Indian cable television? Partly yes, as Bhatia felt that CAS will ensure that the Indian cable industry structure becomes more transparent.

This will be some relief because there hasn't been a single new entrant in the cable business in the last few years.

Also read:

Hathway ready to meet CAS deadline; invests Rs 120-150m per city

Cable industry would do the trick: Hathway's Neeraj Bhatia

Latest Reads

http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/01/23/Rajeev-Kheror_0.jpg?itok=zu8GaZ4r
Z Living premiering three series in US

MUMBAI: Leading Health Entertainment Network, Z Living is premiering three new series in an all-new primetime programming block kicking off January 2017 in the US.

Television TV Channels Factual & Documentary
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/01/23/Raj-Kundra.jpg?itok=3ZC1pEBX
CoD: CEO Kundra no longer offers 'Best Deal'

MUMBAI: Prospects of Best Deal TV seemed to be bleak as Raj Kundra, the husband of Shilpa Shetty, who was the CEO of the home shopping channel, has put in his papers.

Television TV Channels People
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/01/23/BARC%20India-Image.jpg?itok=0E8bNSV8
BARC India mulls client contract review & enforcing opt-out clause

NEW DELHI: India’s TV audience measurement company Broadcast Audience Research Council of India (BARC India) is contemplating a complete review and legal overhaul of contracts it signs with subscribers and also enforcing the opt-out clause mentioned in agreements with an aim to streamline the...

Television TV Channels News Broadcasting
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/01/23/Hamid-Ansari_0.jpg?itok=AnQWConm
Veep: 'Advertorials' and 'response features' edge out editorials today

NEW DELHI: Vice President M Hamid Ansari has said that the media must stand up to fear, seek information and speak out, not hesitating to tell the powers their errors in commission and omission.

Television TV Channels News Broadcasting
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/01/20/hul%20%281%29.jpg?itok=RZX0thii
Online, music cos.enter top 10 TV advertisers list in week 2 of 2017

The first week of 2017 saw an all FMCG hold over the top 10 television advertisers list in terms of ad insertions as per BARC data. The total number of television ad insertions by the top10 brands in week 1 of 2017 (Saturday, 31 December 2016 to Friday 6 January 2017) was 268,323 as per Broadcast...

Television TV Channels Viewership
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/01/20/Sun%20TV%20%281%29.jpg?itok=PP6ytKhV
Sun TV to air Nandini on four GEC channels

Sun TV Network is set to launch its magnum opus fiction Nandini on all its four south Indian GEC channels, namely -- Sun TV, Gemini TV, Udaya TV and Surya TV from 23 January.

Television TV Channels Regional
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/01/20/vikas-khanchnadani%20%281%29.jpg?itok=x-8QnjSF
RBNL ex-CBO Khanchandani joins Arnab's Republic

Vikas Khanchandani former RBNL chief business officer has joined Republic as the chief executive officer. With over two decades of working across ad sales, digital, television and media technology, Khanchandani will play an integral role to grow Republic as an independent media tech company.

Television TV Channels News Broadcasting
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/01/20/zeel%20%281%29.jpg?itok=cqlzQ-tv
Broadcasters bat for parity with print medium under GST

The Indian Broadcasting Foundation (IBF) today urged the government to level the playing field under the proposed GST regime for “all mediums”, including electronic, radio and print, as businesses across sectors had taken a hit due to demonetisation of high value currency notes November last.

Television TV Channels GECs
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2017/01/20/alibaba.jpg?itok=l-4J-9ON
Alibaba starts Olympic run with a multi-billion $ sponsorship deal

Chinese e-commerce giant Alibaba Group yesterday started its Olympic run by signing a multi-billion dollar multi-year deal with the International Olympic Committee (IOC) to become the official `Cloud Services’ and `E-commerce Platform Services’ partner, as well as a Founding Partner of the Olympic...

Television TV Channels Sports

Latest News

Load More

Sign up for our Newsletter

subscribe for latest stories