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CAN is a society registered under the Society Registration Act,
1860 and has its offices in Mumbai’s Fort area.
The PIL submitted to chief justice CL Thakkar and Dr Dhananjay
Chandrachud seeks action from the government - state and Central
- forbidding cable trade to increase subscription rates till July
14 July 2003 and also setting up of a regulatory authority empowered
to look into the problems of the consumers. The next hearing is
slated for Friday 28 February.
CAN has used the constitution of India and the Cable television
Networks Regulation amendment bill provisions to strengthen its
arguments. The petition also highlights the fact that the inaction
on the part of the government has resulted in loss of revenues through
tax collections. It has also led to cartelisation of the broadcasters
and MSOs.
Meanwhile, CAN officials have decided to start a nationwide agitation
and consumer awareness campaign. The following are their demands:
freedom of choice for the subscribers; no payments for those channels
which consumers don’t want to watch; no arbitrary rate hikes till
CAS implementation; and a proper regulatory authority with representatives
in different parts of the country.
While speaking to indiantelevision.com, CAN president Ahmad M Abdi
states: "Unscrupulous cable operators misguide the ignorant
consumers. We have had cases wherein cable operators have threatened
to initiate police action against errant consumers. However, the
law states that the dispute will be of a commercial nature and police
action can take place only if there is violence or some other offence."
CAN representatives contend that cable operators should maintain
status quo till the introduction of CAS and adequate guidelines
given by the information and broadcasting ministry. They also feel
that the cable trade will use this intermediate period to strengthen
their bargaining capacity on the eve of introduction of CAS. They
also add that they cannot allow the government to sit back and let
the cable trade blackmail 200 million TV viewers in the country.
They say that there are hints that the monthly cable charges will
increase to Rs 350 and Rs 400, up nearly 500 per cent in the last
four years.
In the writ petition, CAN mentions that the cable operators are
proposing to increase the already high charges by a staggering per
cent in the next six months. Even, if the rates were increased by
Rs 5, it would cast a burden of Rs 30 billion per annum to the already
beleaguered consumers.
"The issue of improper declarations and increase in charges
of pay channels by the broadcasters is a dispute between the broadcasters
and the cable trade. The poor consumer is suffering in the bargain.
We have received numerous complaints related to harassment and arbitrary
disconnection. These acts of cable operators are not just unethical
and improper but also illegal. Such unconstitutional acts violate
the fundamental rights of the consumer as recognised by the Supreme
Court in various pronouncements from time to time being part of
the freedom of speech and expression under Article 19 1a of the
constitution of India," CAN claims.
While CAN officials are demanding a cap on rate hikes, they support
CAS saying that it would bring in a lot of clarity. "The consumer
must get complete freedom of choice; otherwise the entire purpose
of law and technology will be defeated. We have received feedback
expressing doubts whether cable trade will provide free-to-air channels
to those who are interested in subscribing to the pay channels,"
adds co-petitioner Kedar Goyal.
This shows that there is a need for a regulatory authority to consider
complaints and take timely actions. "Bodies such as Telecom
Regulatory Authority of India and Insurance Regulatory Development
Authority of India have kept appropriate checks on the new sectors
such as telecom and insurance. There are merely six million mobile
users in the country as compared to the 200 million cable TV viewers,"
says Abdi.
Earlier, CAN had initiated action against the telecom authorities
demanding number portability. Currently, the cellular subscriber
has to surrender his number if he discontinues the services of one
particular operator. CAN officials claim that the developed countries
have rules which allow a subscriber to continue using the same number
despite changing the service operator. CAN officials also state
that they will eventually file regarding the adoption of STBs at
a later stage because they haven't included the same in this petition.
For the cable trade, it looks as if PILs are simply pouring from
all quarters.
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