| The first ever Global Offshore Outsourcing
Summit 2003 (GOOS2003) will be held in Mumbai on 23-24 April at the
JW Marriott, Mumbai. A press release states that the intent is to
showcase India’s outsourcing strengths in US$ 200 billion global outsourcing
GOOS 2003 will address several issues through ten carefully designed,
thought- provoking sessions spread over two days with over thirty
speakers from all over the world. Accomplished speakers from companies
such as AHI, Convergys, Ernst & Young, Fleet Bank, Chase, Gartner,
GE, Infosys, JP Morgan, Mckinsey, Msource, SITEL, Spectramind, Tracmail,
VIEW Group amongst others will participate.
The summit, organised by the Indo-American Chamber Of Commerce
(IACC), is expected to be a platform for global customers and India-based
BPO companies to understand and highlight the finer aspects of global
outsourcing business. GOOS2003 also presents an opportunity to showcase
the competitive advantages of the Indian BPO companies to the customers
in the US, the release adds.
IACC president - WIC Farokh T Balsara was quoted in the release
as saying: "Through this summit, IACC wants to project India
not just as a significantly lower cost outsourcing option for US
companies, but also as a destination with reliable infrastructure
and best-in-class quality of service."
Conference chair and VIEW group country head Gopal Jain says that
the conference will demonstrate that Indian BPO companies are making
rapid strides in terms of moving up the value chain. "The summit
will also attempt to address the various concerns raised in the
recent past relating to protectionist measures in the US, geopolitical
concerns that hamper global trade flows, and questions on India’s
ability to move up the value chain," he added.
Ernst & Young, the knowledge partners for this summit, will
present the findings of the survey they have been conducting on
offshore outsourcing in India.