GOOS 2003 will address several issues through ten carefully designed, thought- provoking sessions spread over two days with over thirty speakers from all over the world. Accomplished speakers from companies such as AHI, Convergys, Ernst & Young, Fleet Bank, Chase, Gartner, GE, Infosys, JP Morgan, Mckinsey, Msource, SITEL, Spectramind, Tracmail, VIEW Group amongst others will participate.

The summit, organised by the Indo-American Chamber Of Commerce (IACC), is expected to be a platform for global customers and India-based BPO companies to understand and highlight the finer aspects of global outsourcing business. GOOS2003 also presents an opportunity to showcase the competitive advantages of the Indian BPO companies to the customers in the US, the release adds.

IACC president - WIC Farokh T Balsara was quoted in the release as saying: "Through this summit, IACC wants to project India not just as a significantly lower cost outsourcing option for US companies, but also as a destination with reliable infrastructure and best-in-class quality of service."

Conference chair and VIEW group country head Gopal Jain says that the conference will demonstrate that Indian BPO companies are making rapid strides in terms of moving up the value chain. "The summit will also attempt to address the various concerns raised in the recent past relating to protectionist measures in the US, geopolitical concerns that hamper global trade flows, and questions on India’s ability to move up the value chain," he added.

Ernst & Young, the knowledge partners for this summit, will present the findings of the survey they have been conducting on offshore outsourcing in India.