Television

One Alliance vs Hathway: Viewers are at loss

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MUMBAI: From the past couple of weeks, the One Alliance channels are not being aired on Hathway.

The channels - Sony, Sab, Max, Six, Mix, AXN, Pix, TLC, Discovery Channel, Discovery Turbo, Animal Planet, Discovery kids, Sony Aath, Aaj Tak, Tez, Headlines Today, Max HD, Discovery HD world, Sony Six HD - are not being televised.

The reason given as per the ticker scrolling on Sony channel which is playing on a higher LCN (Logical Channel Number) is non-payment of dues and failure of renewal of agreement.

When indiantelevision.com approached the cable network as well as the aggregator, both seemed reluctant in solving the matter and discarding the issue by saying, “It happens every now and then. So, hence, is no big deal.”

The two might not be affected by the conflict, but the viewers are of course the victims in this.

A resident from Kandivali (West) says, “Every evening, once I am back from office, I like to watch the debate on Times Now. But now without any prior notice, the channel has been taken off. Why should we suffer when we pay our cable bills on time?”

On the similar line, another Hathway customer angrily says, “Even after calling the local cable guy a hundred times, I did not get the answer why did it happen and when will the channels be back. I was just informed that one channel (Sony) has been shifted to another channel number.”

A lot of viewers complained about such occurrences time and now and wondered if shifting to a DTH or another cable was better.

All we can say is that in someone’s loss, would be someone else’s gain. Are the DTH operators listening?

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