DTH

Sun Direct to add 9 transponders by June

http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/smartcrop_800x800/public/images/dth-images/2014/05/24/sun_direct_1.jpg?itok=p1tcNyuG

MUMBAI: Direct to home (DTH) operator Sun Direct is looking at increasing its high definition (HD) and standard definition (SD) channel offering. The DTH operator that currently has four transponders will soon add nine more transponders to its kitty, thanks to the deal signed between Sun Direct and MEASAT Satellite Systems.



The announcement comes after Sun Direct got a nod from Antrix Corporation for additional capacity. The platform currently has 11 HD and 210 SD channels. “We had applied to Antrix and have got its approval. With this, we will be shifting to MEASAT 3b and hence, will get nine transponders by first week of June. Our HD offering is currently low, but with the extra capacity we aim to take it to 30, while we expect the number of SD channels to go up to 350,” informs Sun Direct MD Mahesh Kumar.



With this, the total number of transponders will go up to 13. “While we are currently focused on the south market, we can think of targeting other regions after this boost. We will first fill the gaps in our south offering and the HD channel offering,” he adds.



The increase in the capacity is not the only change the DTH platform is looking at. It was in October 2013 that Sun Direct had announced that it would be launching 500 ‘Sunshine’ centers across south India to improve its customer’s service needs. “Of the 500 ‘Sunshine’ centers, we have already launched 200 centers in eight months,” says Kumar.



The core aim of these ‘Sunshine’ stores will be to provide customer service, while new connections, demo and recharges will also be available. The stores that have been set up in every district are based on franchisee model. “While the cost for setting up of these stores is being borne by the franchisee, we will be investing for the backend support,” informs Kumar.



The DTH operator has also introduced a tri-partite conference call service. This 24X7 service hotline number: 076010-12345 which will be manned round the clock will ensure that customer grievances are addressed within 48 hours. “We have started a conference call facility between the company, engineer and the customer. Post the grievance is registered and dealt with, a customer satisfaction survey will also be conducted,” he says.



Sun Direct is spending approximately Rs 25 crore ($4 million) on the backend support.  According to Kumar, currently the ‘Sunshine’ centre witnesses 50 customers per day per store. The revenue model for the business will depend on the business each store generates.



The ‘Sunshine’ centers that have been designed by JWT, have a standard format, with store dimensions ranging between 150 and 300 sq ft, depending upon the requirements of the specific town. “The stores have standard colour code which is in line with Sun Direct,” informs Kumar.



Will we see such centers in other parts of the country as well? Says Kumar, “Currently we are looking at strengthening our service in south, once we get the extra transponders and hence more channels, we can think of other region as well.”

Latest Reads

http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2018/05/26/dish.jpg?itok=5zD2My4Q
Dish TV offers SD channels at Rs 8.5 per month

MUMBAI: After an intense merger time with Videocon d2h, Dish TV is back with a new solution for its customers and this time it is offering SD channels at just Rs 8.5 a month. The DTH operator has even launched a 360-degree campaign to make people aware of it. Entitled “Saadhey aath mein jeeto saare...

DTH DTH Operator
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2018/05/22/harit.jpg?itok=ncZrsORy
How Harit Nagpal plans to keep Tata Sky ahead

MUMBAI: The DTH sector. What once seemed a lucrative arena has now seen companies getting acquired and merging, the competition being intense . Today, India is the largest DTH market in the world by number of subscribers. As on 30 September 2017, there were 66.99 million active pay DTH subscribers...

DTH DTH Operator
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2018/05/04/dth.jpg?itok=hxhRL-gY
Tata Sky, Airtel DTH gain market share in 2017

Tata Sky and Airtel Digital TV (Airtel DTH) have reason to rejoice as they saw market share rise in calendar year 2017 as compared to a year ago. Both saw an increase by one per cent each at the end of December 2017 as compared to at the end of December 2016 according to Telecom Regulatory...

DTH DTH Operator
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2018/05/04/tata.jpg?itok=x-riAtCy
Tata Sky coughs up Rs 561 crore as licence fee for FY 2017-18

MUMBAI: Direct-to-home operator Tata Sky has paid Rs 561 crore as licence fee to the government for 2017-18 financial year, according to a statement released by the company. The company paid a total of Rs 2,200 crore in the last fiscal year ended on 31 March 2018. This amount includes GST, state...

DTH DTH Operator
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2018/05/02/Anil.jpg?itok=QHCcGgGV
Dish TV-Videocon d2h to bank on economies of scale

MUMBAI: The  long-awaited fusion of Dish TV and Videocon d2h  finally saw the light of day  on 22 March 2018. The pioneer in the direct-to-home (DTH) sector, Dish TV, and the fast-growing Mumbai-hqed and Dhoot family promoted service came together making Dish TV Videocon  d2h the largest pay TV...

DTH DTH Operator
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2018/05/01/Asia-Satellite.jpg?itok=TngfTXB5
Afghanistan asks India for transponder for DTH

MUMBAI: After being allocated a transponder from the South Asia Satellite, Afghanistan has requested India for another one that it could use for direct-to-home (DTH) television services, the Press Trust of India quoted an official from the Department of Space anonymously.

DTH DTH Services
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2018/04/30/dth.jpg?itok=ckAUYlf1
Videocon d2h adds comedy VAS service from Shemaroo

MUMBAI: To add a pinch of fun, Dish TV has added a new value-added service on its Videocon d2h platform. Comedy Active service is being offered in partnership with Comedywalas, a division of Shemaroo Entertainment. Comedy Active service is being offered to the subscribers with a free preview of...

DTH DTH Operator
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2018/04/26/Harit_Nagpal.jpg?itok=5K9KBGV6
Netflix deal will help in customer retention, revenue enhancement: Tata Sky's Harit Nagpal

BALI: Tata Sky MD and CEO Harit Nagpal has been a bit of an early mover in terms of innovation and building a world-class satellite TV operation. Whether it has been in the case of HD or VAS or top-notch customer services, Tata Sky has been driving many of the path-breaking initiatives in the DTH...

DTH DTH Operator
http://www.indiantelevision.com/sites/drupal7.indiantelevision.co.in/files/styles/340x340/public/images/tv-images/2018/04/25/Airtel_dth.jpg?itok=wm4Pc-0r
Airtel Digital TV numbers up

BENGALURU: Indian telecom player Bharti Airtel Ltd (Airtel) reported 9.5 per cent and 10.7 per cent growth in operating revenue for its Airtel Digital TV Services (Airtel DTH) for the year and quarter ended 31 March 2018 (FY 2017-18; Q4 2017-18), respectively, as compared with the corresponding...

DTH DTH Operator

Latest News

Load More

Sign up for our Newsletter

subscribe for latest stories