Trai-MSOs: rounds of meetings on anvil for extending Cas

NEW DELHI: The Telecom Regulatory Authority (Trai), is now preparing for the "big one": extension of Cas in the rest of the areas of the three metros.

As things stand, it seems most likely to come some time this year, and yet, nothing has been done on implementing Quality of Service so far, has been told.

"We will need several meetings with stakeholders for this," says a Trai official. The first meeting is to be held in the capital on 5 April, but the process will continue, he says.

The official explains why: "Under Cas as it stands, the universe is just about 15 lakh (1.5 million) HHs or so, but if it is extended it will go up to 80 lakh (8 million) HHs or above, and we would need to know if the MSOs are in a position to support this rate of growth. It will not be possible for us to come to a clear picture in just one meeting."


It is only after the process is complete that Trai would recommend to the government if mandatory Cas should be unfurled at one go, or in phases.

Trai seems happy with the fact that the MSOs are feeding it with daily reports of inputs being made from Cas consumer choice forms into the database. The regulator has, however, not yet accessed any information regarding which are the channels being chosen more often by consumers.


"At the moment, MSOs are giving us daily reports on how many customer choices are being fed into the computer on a daily basis."

Meanwhile, it is known the some MSOs have given qualitative data on customer choice to the broadcasters, but Trai has not asked for them, and hence is still unaware of what sort of trends the data is throwing up.

There have been several indications from MSOs that the data is startling and demolishes claims by many channels that they are on top. However, MSOs are keeping the data close to their chests.

But, says the official, "We shall need that data for the mid-year review, sometime in June, and we shall ask MSOs for that."

Surprisingly, the official says that nothing has been done on on the critical issue of implementing Quality of Service norms.

"The quality of service cannot be implemented unless all the data is fed into the computer. At the moment, you are a name in a form, and when the data is entered, you become a number.

"Only then will it be possible for you to call up a BPO and, using your number, file a complaint. This data will be available with us only then, and without that quality of service cannot be implemented

"This is taking time, not so much because the MSOs are not working, but because customers are still taking a lot of time to indicate their choices," the official explains.

The latest data that he has provided shows that the gap between the number of forms filled and the data entered by MSOs has narrowed, but the gap between the number of boxes seeded and number of customers who have filled the forms is wider.

This is a familial issue, he holds, with most families with single TV sets finding it difficult to come to a consensus on channel choice, and hence delaying filling and returning the forms.

"The MSOs have told me, however, that this exercise will be over by the first or second week of April," he says.


The official, on another significant issue, denied that Trai has said anything on exclusive content being considered for DTH players.

"We have not said anything to any newspaper excepting what is there in the DTH Consultation paper," the Trai official has said.

The Trai position has always been that channels would have to be provided on a nondiscriminatory manner, so there would be no question of exclusivity.

A curious position exists, however, on the issue of tariff regulation for DTH players, which was pointed out to the official.

In an interim order by TDSAT involving a DTH player, the court has said that Trai should take the issue up. The counsel for the DTH player has twice in the recent past told the court to implement that interim order.

Asked to comment on this, the official expressed surprise and said he was not aware of this.

On the issue of Must Provide (all channels of a broadcaster), as against Must Carry (of such channels by a DTH player), Trai had filed an affidavit before TDSAT saying that it has never imposed a Must Carry provision on the DTH operators, but only a Must Provide of all channels of a broadcaster.

Zee Turner, in the same case with TataSky, has placed on the table of TDSAT documents of Trai itself which they said shows Trai has issued a Must Carry obligation on the DTH players. However, the case is now reserved for pronouncement or judgment and the Trai official would not comment on that.

Latest Reads
Livestreaming App SWOO sees momentum in India; Launches Trivia Format in India

SWOO, a leading global livestreaming platform established in Middle East, today announced the launch of its SWOO TRIVIA SHOW ? a celebrity hosted live video streaming game show for Indians. SWOO is a user friendly, engaging and feature-rich live broadcasting app available across Android/ iOS/ Web...

Technology Software Applications
TiVo exits STB business

MUMBAI: TiVo is exiting the manufacturing, sales and distribution of set-top boxes to a yet-undisclosed third party, the company has said.

Technology Hardware Set-top Boxes
IET India IoT Panel joins hands with exhibitions india group for the 3rd edition of IoT india congress

IoT India Congress is India?s Platform of Platforms for the Internet of Things conceptualized by IET India IoT Panel, a think tank constituted by the Institution of Engineering and Technology (IET) India. The 3rd edition of IoT India Congress will be hosted in collaboration with India?s leading...

Technology Software Firmware
Tata Elxsi's Automation suite adopted by pan-European Media and Telecommunications Company

Tata Elxsi, a global design and technology services company, announced the licensing of its integrated test automation and monitoring suite ?FalconEye? to a pan-European media and telecommunications company for OTT automation and improving streaming performance.

Technology Software Firmware
Verimatrix recognized for contributions to latin american Pay-TV market with PRODU award win at NAB Show

LAS VEGAS: Verimatrix, a specialist in securing and enhancing revenue for network-connected devices and services, has received the PRODU Award for Best Pay-TV Technology Contribution on behalf of its MultiRights? OTT solution. MultiRights helps service providers effectively navigate the modern OTT...

Technology Software Firmware
Amagi debuts machine-learning powered content-preparation suite

Amagi, a cloud-based technology provider for media processing, has launched Tornado, a machine learning-based content preparation service that enables TV networks and content owners to scale their operations and accelerate broadcast workflows.

Technology Hardware Components
Sharp and TiVo extend interactive program guide deal to power content Discovery across entertainment devices

MUMBAI: TiVo Corporation (NASDAQ: TIVO), a global leader in entertainment technology and audience insights, today announced that Sharp Corporation will further utilize TiVo?s G-Guide HTML across Sharp 4K smart TVs and Ultra HD Blu-ray recorders in Japan, TiVo?s G-Guide xD app and remote schedule...

Technology Hardware Components
HARMAN announces Priyanka Chopra as global brand ambassador

HARMAN International, a wholly-owned subsidiary of Samsung Electronics Co., Ltd. focused on connected technologies for automotive, consumer and enterprise markets, today announced that actress, singer, producer and philanthropist Priyanka Chopra has been named a global brand ambassador for the...

Technology Hardware Components
Etere HSM expands interoperability with Grass Valley

Etere HSM features an integration with Grass Valley that improves interoperability, streamlines connectivity, enables faster content processing and includes deep archive capabilities. Etere introduces a new integration layer between Etere Hierarchical Storage Management (HSM) and Grass Valley...

Technology Hardware Components

Latest News

Load More

Sign up for our Newsletter

subscribe for latest stories