Technology

TRAI gives final deadline for filling CAFs, SMS

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New Delhi: Multi System Operators (MSOs) can now collect duly filled consumer application forms (CAFs), along with choice of channels and services and entry of complete details in their subscriber management systems (SMS) in 38 cities covered under phase-II of DAS implementation, by 15 November.

Extending the deadline, the Telecom Regulatory Authority of India (TRAI) said ‘this is the last and final extension.’ The earlier deadline set by TRAI was 20 September. 

A meeting was held in TRAI with leading MSOs on 25 September to review the progress in this regard. The authority observed that there is still substantial pendency on this account. The MSOs cited the enormity and complexity of the task involved as the prime reason for the pendency and requested for an extension in the time -line for completion of the task. 

The extension is being given to achieve full coverage by 15 November, and ‘with a view to minimise consumer inconvenience that could result from MSOs disconnecting set top boxes immediately’.

Consumers were requested by TRAI to cooperate and submit the CAFs, complete in all respect, to the respective cable operator/ MSOs in accordance with the revised deadline of 15 November, as ‘this is truly the very last opportunity’.

In event of failure to do so, MSOs will have no option but to switch off the signal to those consumers who have not submitted their CAF, otherwise such MSOs would be in breach of the law.

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