Technology

MIB sets up control room to address digitisation queries

MUMBAI: The Ministry of Information and Broadcasting has finally set up a Control Room with effect from 15 October with a toll free telephone number 1-800-180-4343 in order to facilitate a seamless transition to digital cable in the four metros ahead of the digitisation deadline of 31 October.


The MIB said that the Control Room will function on all days, including holidays, from 8 am to 10 pm to address and clarify various queries relating to acquisition of Set Top Boxes, various schemes of purchase of STBs, package rates offered by MSOs etc.
Consumers and other stakeholders can call on this toll free number during this period.


Representatives of five national level MSOs namely DEN, In Cable, Hathway, Digi Cable, and Siti Cable are also available in the Control Room during this period to address any specific queries relating to their respective networks/services.

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