Cable TV

Hathway Cable and Datacom launches E-KYC

MUMBAI: Hathway Cable and Datacom announced the launch of electronic KYC that will strengthen the create efficiency in the KYC process as defined and stipulated by TRAI.

With the launch of electronic KYC, Hathway says that it endorses regulatory compliance with TRAI regarding completion of customer requisition form by the customer in a digitized format. With the electronic KYC, the entire distribution chain including the LCO will be able to easily store millions of forms at a lower operational cost, thus, simplifying Hathway’s daily business and improving customer relationships.

This digital technology is also aimed at upgrading LCO partners and helping them to align with the current trends and service consumers effectively.  The electronic KYC feature also enables updation of customer details including proof of identity, proof of address and customer’s digital photograph by using an APP, at the same time activating the customer’s set top box in real time basis.

The detailed process flow includes authenticating customers through their digital signature on a smartphone or via an OTP generated on the registered mobile number which is followed by the CRF being generated. The same will be circulated to the customer in person and also stored digitally, which can be easily accessed by the LCO as well.

This environment-friendly initiative eliminates the need to print large number of paper forms in a fast growing digital world, thus, proving time-consuming and effective measure keeping in mind the ever increasing digital cable subscriber universe.Recently, Hathway launched a breakthrough initiative with an LCO portal Hathway Connect that aims to redefine and transform business dynamics and  further strengthen the role of the LCO in the distribution chain.

Commenting on the E-KYC initiative,Hathway  video business president TS Panesar said, “Over the past year, Hathway has taken some defining steps in transforming the way the cable industry operates and with the launch of the E-KYC process, we truly comply with TRAI’s directive in easing out customer experience which will prove to be an important stepping-stone. It also coincides with ‘Hathway Connect’-our online portal for LCOs, which will overall help our LCO partners and  make their business operations more convenient. By upgrading the LCOs with E-KYC, our endeavour is to give our consumers, a world class and seamless experience from the word go."

Latest Reads
Ortel to issue shares worth Rs 8.75 cr to promoters

The board of directors of Ortel Communications, the multi-system operator (MSO), has approved the issue of equity shares to promoter group entities.

Cable TV Multi System Operators
INDUSIND Media live telecasts "Magnetic Maharashtra Convergence 2018 - Global Investors Summit"

INDUSIND Media & Communications limited of Hinduja Group provides the live telecast of events from “Magnetic Maharashtra Convergence 2018 – Global Investors Summit” through their Indigital services for the benefit of all their viewers in Greater Mumbai, Maharshtra and some Key cities in India...

Cable TV Multi System Operators
Hathway leads the way in wireline net subs addition in Q3

BENGALURU: Over the past few years, multi-system operators, or MSOs, and cable television operators have been trying to enhance revenue by offering broadband internet services riding piggyback on their cable TV network wires.

Cable TV Multi System Operators
GTPL reports higher numbers for Q3 2018

BENGALURU: Indian multi system operator (MSO) and broadband internet services (broadband) provider GTPL Hathway Limited (GTPL) has reported a year-on-year (yoy) growth in standalone as well subsidiary companies revenues, operating profits and net profits for the quarter ended 31 December 2017 (Q3...

Cable TV Multi System Operators
Hinduja Ventures appoints Ashok Mansukhani as MD; net profit remains flat

MUMBAI: Hinduja Ventures Ltd (HVL) whole-time director Ashok Mansukhani has been elevated as the managing director of the company for two years from 30 April 2018 to 29 April 2020. Mansukhani completes his existing term as whole-time director on 29 April.

Cable TV People
Hathway reports improved standalone Q3 results

BENGALURU: The demerged Hathway Cable and Datacom (Hathway) reported standalone profit after tax (PAT) of Rs 23.87 crore (17.2 per cent of operating revenue) for the quarter ended 31 December 2017 (Q3 2018, quarter under review), 70.4 per cent higher as compared to PAT of Rs 14.01 crore (10.7 per...

Cable TV Multi System Operators
TDSAT rules in favor of DEN Networks, directs ZEE entertainment to provide channels on RIO basis

In a major victory for DEN Networks – TDSAT (Telecom Disputes Settlement and Appellate Tribunal) directed ZEE Entertainment Limited (ZEEL) to provide channels to DEN Networks on RIO basis dismissing ZEEL’s claim that SMS and CAS of DEN were not compliant with the regulations.

Cable TV Multi System Operators
Dual LCN helping consumers, says KCCL's Shaji Mathews

MUMBAI: Kerala Communicators Cable Ltd (KCCL) CEO Shaji Mathews believes dual local channel numbers (LCN) is helping consumers and that its fate should be left to the market.

Cable TV Multi System Operators
DEN readies Android-based STB for Feb launch

Multi-system operator (MSO) DEN is all set to revamp its old hybrid set top box (STB) into a smart STB. The new STB will support 4k HD as well as internet access.

Cable TV Multi System Operators

Latest News

Load More

Sign up for our Newsletter

subscribe for latest stories